Case study:

Bonmarché — Carlisle

Full retail fit-out at The Lanes Shopping Centre

The Project

The Jordon Group completed the retail fit out in Carlisle for Bonmarché’s new store at The Lanes Shopping Centre. Starting with an empty shell unit, our team delivered the internal fit-out required to create a finished retail environment ready for the client’s store opening.

The project formed part of a wider programme of store openings completed for the PurePay Retail Group, which operates Bonmarché and Peacocks. Jordon coordinated the fit-out works from initial preparation through to final snagging and handover.

The Challenge

The project was delivered within a busy city-centre shopping centre that remained fully operational throughout the works. Therefore, deliveries, waste removal and disruptive activities had to be carefully coordinated in line with centre requirements.

As the unit was an empty shell, the programme included the installation of the flooring, lighting, electrical services, joinery, retail fixtures, signage and finishes needed to create the completed store. All works also had to be delivered within the agreed programme ahead of the planned opening date.

What We Delivered

As the shopfitting contractor, Jordon managed and delivered the complete fit-out package, including:

  • Project management and coordination of all site trades
  • Preparation and finishing of the shell unit
  • Electrical installation and a combination of linear and track lighting
  • LVT flooring throughout the sales area
  • Bespoke till counter and associated joinery
  • Slatted timber feature wall and branded counter backdrop
  • Installation of perimeter wall systems and retail fixtures
  • Feature column finishes and integrated graphic panels
  • Shopfront and internal signage installation
  • Final finishes, snagging and handover

Our Approach

The Jordon Group managed the project from initial site preparation through to completion, coordinating the programme, specialist trades, materials and installations within a live shopping-centre environment.

The works were carefully sequenced, from the electrical installation and flooring through to the joinery, lighting, fixtures, signage and final finishes. This coordinated approach allowed each stage to progress efficiently while maintaining the quality and consistency required for Bonmarché’s wider store programme.

Bespoke joinery forms an important part of the finished scheme. The till area combines a purpose-built counter with a slatted timber feature wall, integrated Bonmarché branding and a location-specific “hello CARLISLE” detail.

Across the sales floor, the lighting, flooring, perimeter systems, feature columns and fixtures have been brought together as one coordinated fit-out. Jordon completed the final snagging before handing the store over in line with the programme.

The Outcome

The project was completed in line with the agreed programme and handed over ready for Bonmarché’s planned store opening.

The finished store provides a clean and modern retail environment, with coordinated fixtures, lighting, flooring, signage and joinery throughout. Flexible display systems also allow Bonmarché to update its product presentation as ranges change.

This retail fit out in Carlisle is one of several projects delivered by Jordon for the PurePay Retail Group. It demonstrates our ability to coordinate multiple trades and deliver a consistent standard across a wider programme of retail store openings.

 

About The Jordon Group

The Jordon Group, part of Bellrock Group, delivers end-to-end fit-out, refurbishment, refrigeration, HVAC and aftercare across the UK.

From individual projects to national multi-site programmes, we provide a coordinated service and a single point of accountability from initial planning through to project completion and handover.

Planning a retail fit-out? Get in touch with our team to discuss your next project.

 

Frequently Asked Questions

What’s involved in fitting out a retail store inside a live shopping centre?

The core build is the same as any retail fit-out: strip-out, electrics, flooring, fixtures, signage and finishes. The difference is logistics: deliveries, noisy works and waste removal all need to be scheduled around centre trading hours, and neighbouring retailers need to keep operating without disruption. It takes careful programming, but it’s something we do regularly.

How long does a high street retail fit-out typically take?

It depends on the size of the unit and the scope, but a typical single-store fit-out from shell to handover runs between four and eight weeks. Fast-track programmes can compress that further where the programme demands it.

Who delivers retail fit-outs in Carlisle and Cumbria?

The Jordon Group delivers retail fit-out and refurbishment projects across the UK, including Carlisle, Cumbria and the wider North of England. We work from our own regional bases, so we can mobilise quickly without inflating project costs with travel and accommodation.

Can you manage a multi-site retail rollout as a single contractor?

Yes. We regularly deliver multi-site programmes for national retail brands, providing one point of accountability across every location. That means consistent quality, one programme to manage, and no coordination gaps between separate contractors.

What’s the difference between a retail fit-out and a refurbishment?

A fit-out typically starts from a shell or stripped-back unit and builds the entire store environment from scratch. A refurbishment works with an existing store, upgrading finishes, fixtures and layout while often keeping the store trading. We deliver both.

Services provided:

Sector:

Project Location:

Carlisle